Privacy policy

Luar Pearly FZ-LLC (LUAR) respects and preserves the information of its users. Therefore, we have developed this Privacy Policy so that you are aware of the information and data we collect and how they are used. All stored data is treated with absolute confidentiality and security.

By visiting and using our website, you automatically accept the conditions described below, which make up our Privacy Policy.

1.INFORMATION COLLECTED AND DATA PROCESSING

Our website collects information such as: name, physical address, email address, contact telephone number, date of birth and credit card number to process and complete your order.

Your credit card number is used only to process the purchase and shared only with the financial intermediary, in accordance with the terms of the law. It is not, under any circumstances, stored in our files after the transaction.

Data such as telephone number, email address and name may be stored even after you have made your purchase in order to send you messages regarding your order, promotions and launches on our website, whether by email, telephone, WhatsApp, social media, push notifications or other available means of communication. We also keep a record of your purchases and products you have viewed. Any other registration data that allows us to improve your experience as a customer is stored for statistical purposes so that we can improve our website, products and exclusive services that we offer or may come to offer.

The content collected may be used to monitor usage trends of our customers, server peaks, browsing patterns, and access numbers so that we can understand where our customers are and how they interact with us.

We also use cookies to recognize a repeat visitor and improve their browsing and purchasing experience. Cookies are small data files transferred from a website to your computer's hard drive and do not store personal data. Throughout this process, we treat the information with the confidentiality described in this Policy, emphasizing that this data is collected automatically. Customer information collected by the website at the time of purchase of products may be shared with partner companies for logistics reasons and to facilitate the delivery of goods.

2. USE OF IMAGES

The digital content that you post on social media tagging our profile may be used on our official channels - Facebook and Instagram.

We assume that we will contact the customer to confirm authorization for use. However, this term already grants us the right to use the channels specified above.

3. CHANGES TO COMPANY POLICIES

LUAR may, at any time, review the terms of its company policies in order to better serve its customers. Therefore, please review this document frequently to remain informed and up-to-date with our Privacy Policy.

The information stored on our website helps us better understand the interests of our customers in order to continually improve our products and how we make them available to you.
For questions or suggestions, please contact us through our customer relationship channels.

E-mail: support@luar.ae